Shipping
* Shipping to few countries will be much more than $20.00 and in most cases we will pay to a certain amount but if exceeded our limit then we will let you know before shipping so you make the decision that you want to pay for shipping or not. Thank you.
XTC Jewelry Policies
Free Personalize Your Order
We do not include any receipt with the order. If you are sending a gift so someone and wants to be personalized, We will be glad to print and include your message free of charge. So please just leave me a message at the check out about your message and it will be done. Soon I will be adding the gift wrapping too.
Same day Free Shipping with 30 Days Satisfaction Guaranteed
I take pride what I make and it comes with satisfaction guarantee so you can feel 100% confident buying from us. I thank you in advance. For any reason if you are not satisfied with the product, with in 30 days please contact us for the (RAN) Return Acceptance Number and the Return Address. Buyer pay the shipping back to us and you will get your money back minus Shipping and 20% restocking free.
XTC Jewelry Lost of package during shipping:
Item Lost during the shipping: If for some reason your package is lost during shipping and in that case we will be glad to refund your money or send you a new package free of charge. If you like refund then it will be minus the shipping charges.
International Shipping
Mostly the international shipping is $9.99 and we ship via USPS Padded Mailer Shipping. You will get the LC# after the shipping so you can track the item via www.USPS.com till the package will be delivered to your country shipping carrier. Remember the international shipping can take up to 3-4 weeks because it is mostly depends on the volume of the US Custom. Average time your package will stop at the US Custom for 1-2 weeks. If you have any problem please email us and I will be glad to give you more information about your package.
XTC Jewelry Lost of package during shipping:
Item Lost during the shipping: If for some reason your package is lost during shipping and in that case we will be glad to refund your money or send you a new package free of charge. If you like refund then it will be minus the shipping charges.